• who makes the items?

    i make and design everything myself, including packing and posting your orders! i'm a one person team!

  • when will you post my item?

    my processing times for all items is currently 5-7 business days, however i aim to get your order posted before then!

  • how long is shipping?

    1st class large letter (royal mail) normally takes 1-3 days from shipment but is untracked. i also offer tracked 24 hour shipping for peace of mind. (this does not upgrade my processing time)
    international orders can take anywhere from 2-4 weeks, due to this and customs fees i only ship tracked currently.

  • can i return an item?

    yes, only if it has been unworn/unused and you contact me within 14 days of arrival. once you pay to ship the item back to me, i will issue you a full refund within 24 hours of receiving the item back.

  • custom fees/VAT

    due to multiple factors such as brexit, international customers will face a charge on arrival of VAT/and or customs fees. this is your responsibility to pay and it may result in the item being returned to me if you do not pay.

  • how do i care for my items?

    - please do not store your items infront of a window or in direct sun

    - please do not shower or get your items wet

    - to clean your items, use a dry cloth or a gentle wipe

    - all items are handmade and may be fragile if dropped or bent

  • my item looks different to the photo!

    all of my items are handmade and may have slight variations. i make every item to the best of my ability and would not ship something of low quality!
    colours may vary due to monitor differences and brightness settings.

  • thank you!

    thanks for reading the FAQs!
    - lots of love,
    jammy weekend x

  • <3